Customer service software provider Freshdesk unveiled the launch of Freshsales, a customer relationship management (CRM) solution designed for sales reps working in high-velocity environments.
The solution will offer a number of integrated capabilities, including:
- Built-in phone and email, where conversations can be automatically captured and analyzed;
- Lead scoring capabilities;
- User behavior tracking, with visibility into prospects’ actions taken on web and in-app;
- Visual sales pipeline, with deals displayed in a graphical view;
- Contact, lead, deal and account management features;
- Reports; and
- Mobile apps to provide sales reps access on the go.
NEW: Experience Remarkable Planning Accuracy With New, FREE Growth Hacking Tool. Go here: http://goo.gl/UjcA8x